Pizza Pizza Jobs | Check Out Food Industry Roles

If you’re looking for fast-paced work with room to grow, it’s worth checking out Pizza Pizza Jobs. Whether you’re based in Toronto, Mississauga, Ottawa, or Montreal, this well-known brand offers a variety of roles. These range from restaurant staff, order takers, and delivery drivers to call centre support and management jobs. The company has opportunities for people starting out in the workforce as well as for those looking to build a long-term career in customer service, food operations, or logistics.

Pizza Pizza careers include more than just in-store work. You’ll find call center jobs, management positions, and even occasional work from home roles depending on the department. With stores operating across Scarborough, Mississauga, and other major Canadian cities, there are flexible shifts and steady hours at many locations. Whether you want to work in a storefront, manage delivery orders, or support customer service from behind the scenes, there’s a place here for people who work well in fast-moving environments.

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Pizza Pizza Jobs | Restaurant Openings in Canada

Overview – Pizza Pizza

Pizza Pizza is one of Canada’s most recognized quick-service restaurant brands, with a history that dates back to 1967. Known for its reliable delivery service and wide range of pizza options, the company has grown to operate hundreds of locations across the country. It has a strong presence in Ontario and is expanding its reach into other provinces. The company serves millions of customers annually through dine-in, takeout, and digital ordering platforms.

In addition to its restaurant operations, the company runs centralized support services that include IT, marketing, supply chain, and call center operations. Headquartered in Toronto, Pizza Pizza supports a workforce that includes in-store employees, customer service representatives, regional managers, and support staff. The brand’s strong focus on speed, customer satisfaction, and team coordination has helped it remain competitive in a growing food delivery market while still offering stable, entry-level job options for people entering the workforce.

Types of Jobs

Jobs at Pizza Pizza are available in nearly every department of the business, from store-level operations to head office and customer service functions. Whether you’re working in Scarborough or Mississauga, or applying for work from home support in Toronto or Ottawa, there are roles available that fit different lifestyles and experience levels. Some are physical and fast-paced, while others involve helping customers over the phone or running daily logistics behind the scenes. With flexible hours and plenty of part-time and full-time openings, it’s a brand where you can start small and grow over time.

Restaurant Operations

This team handles the daily action at each store, from taking orders to preparing pizzas. It’s where quality and customer service come together. Every shift is fast-paced, hands-on, and central to the Pizza Pizza experience.

• Counter Attendant
  These team members take customer orders at the front counter, handle payments, and ensure that food is packed properly. It’s a fast-moving job that requires strong communication and attention to detail. Most counter attendants work in busy urban areas like Montreal and Toronto, especially during peak hours.
• Pizza Maker
  Pizza Makers handle everything from dough preparation to final toppings. They follow set recipes and maintain kitchen cleanliness. It’s a hands-on role that suits someone comfortable with heat, repetition, and teamwork during high-volume rushes.
• Shift Supervisor
  Supervisors oversee store operations during assigned shifts. They manage staff, monitor customer satisfaction, and handle minor problems as they arise. It’s a step up from the entry-level crew, and a common path for those aiming to become full store managers.

Delivery and Logistics

Whether it’s bringing food to the door or managing supply routes, this department keeps things moving. Timely delivery and efficient transport are key here. Drivers and coordinators ensure that every order arrives fresh and fast.

• Delivery Driver
  Drivers deliver pizzas to homes, offices, and apartments within a set area. The job requires a valid driver’s licence, a reliable vehicle or e-bike, and familiarity with local routes. In locations like Mississauga and Ottawa, it’s one of the most in-demand positions.
• Dispatch Assistant
  Dispatch Assistants work in coordination centers or store offices to assign orders to available drivers. They track delivery times and handle real-time adjustments. It’s ideal for someone organized and calm under pressure.
• Inventory Assistant
  This role supports store managers by checking ingredient levels, receiving deliveries, and rotating stock. You’ll often find these positions in higher-volume stores in areas like Scarborough or Montreal.

Customer Support and Call Centre

This team helps customers over the phone or online with questions, complaints, and orders. It’s all about providing quick, helpful responses with a friendly attitude. Strong communication and patience go a long way in this area.

• Customer Service Representative
  These reps answer calls, take orders, handle complaints, and help customers with promotions or delivery issues. Call center jobs like this are sometimes available as work from home positions, especially in large cities with remote support teams.
• Online Chat Agent
  This position involves handling customer inquiries through the website or app chat features. It’s ideal for people who type quickly and are comfortable working on computers. Some roles offer hybrid or remote flexibility.
• Call Center Supervisor
  Supervisors in the call center train new hires, monitor calls, and track performance metrics. They help ensure that service standards are consistent across all shifts and regions.

Corporate and Administrative Roles

Behind every store is a network of professionals handling strategy, payroll, marketing, and more. These roles keep the company running smoothly. It’s the engine room for operations beyond the kitchen.

• Marketing Assistant
  Marketing Assistants help develop in-store campaigns, social media posts, and promotional events. Based in their head office in Toronto, this role involves both creativity and project support.
• Payroll Clerk
  Payroll Clerks process employee hours, assist with direct deposit setup, and handle payroll inquiries. They work closely with HR and finance teams and are usually based at the main office or remote sites.
• Administrative Coordinator
  This role supports department leads by organizing calendars, scheduling meetings, and keeping track of internal paperwork. It’s a great option for someone with basic office experience and strong time management skills.

Management and Leadership

Leaders at Pizza Pizza guide teams, oversee operations, and keep everything on track. From shift supervisors to store managers, they’re vital to team success. These roles require strong organization and people skills.

• Store Manager
  Store Managers are in charge of all operations within their location. They lead hiring, oversee training, handle inventory, and ensure profit goals are met. Managers are often promoted from within and supported by district-level leadership.
• Assistant Manager
  Assistant Managers help oversee staff scheduling, store cleanliness, and daily operations. They are the go-to support for Store Managers and are usually groomed for promotion into more senior roles.
• Area Manager
  This regional leadership role involves overseeing multiple stores across locations like Toronto, Scarborough, or Ottawa. Area Managers visit stores regularly, support local managers, and report to upper-level operations staff.

Kitchen and Facility Support

From food prep to equipment upkeep, this team supports smooth kitchen operations. It’s all about keeping things clean, safe, and ready for action. Reliability and attention to detail are key in these roles.

• Chef or Cook
  Some large Pizza Pizza outlets or franchise kitchens employ full-time cooks or chefs to manage volume production. These roles require basic food safety knowledge and the ability to work long shifts during peak hours.
• Maintenance Worker
  Maintenance Workers handle small repairs, equipment upkeep, and cleanliness across kitchens and dining areas. It’s a physically active job suited for someone with basic repair or janitorial experience.
• Dishwasher
  Dishwashers clean pans, trays, and other kitchen tools during operations. This role is crucial during busy hours and ensures the kitchen runs efficiently.

Entry-Level and Student Jobs

Perfect for gaining experience, these roles offer flexible hours and on-the-job training. Students and first-time workers can build skills while earning. A great way to step into the workforce without needing experience.

• Delivery Boy (Bike Courier)
  For smaller zones or urban areas like Montreal, this entry-level role uses bicycles to deliver orders. It’s often available to students or part-time workers looking for flexible shifts.
• Flyer Distributor
  Distributors hand out flyers or promotional cards in specific neighborhoods, usually during limited-time deals. It’s simple work that offers flexible, short-term hours.
• Prep Assistant
  Prep Assistants help Pizza Makers by cutting vegetables, preparing dough, and cleaning surfaces. It’s an ideal starting point for freshers who want to acquire restaurant experience.

Workplace Insights

Working at Pizza Pizza is fast-paced, structured, and focused on teamwork. Whether you’re answering calls in a customer service role or making dough in a busy Toronto kitchen, you’re expected to move quickly and keep things clean, accurate, and friendly. Managers set clear goals, most tasks are routine once trained, and team communication is direct. The pace can pick up fast during evenings and weekends, but there’s a system for everything, and once you get into a rhythm, the shifts feel steady. It’s a good place for people who work well under pressure and prefer consistent tasks from day to day.

Why People Stay Here

Employees stay because of the flexibility, consistent scheduling, and room to grow. Whether you’re in Mississauga, Scarborough, or working remotely in a support role, the job comes with steady hours and supportive supervisors. Common reasons people stick with it include:

• Weekly pay for most store and delivery roles
• Easy-to-learn routines with structured onboarding
• Plenty of part-time options for students and parents
• Clear steps to move into leadership positions
• Reliable team culture built around performance and speed

Workplace Environment and Expectations

The workplace culture is goal-driven and hands-on. Staff are expected to show up on time, stay focused, and follow food safety procedures carefully. Communication is direct, and managers are often promoted from within, which keeps things relatable on the floor.

• Shift work is common, especially nights and weekends
• Kitchen and delivery roles are physical and fast-moving
• Call center jobs require calm problem-solving and phone etiquette
• Store cleanliness, timing, and consistency are taken seriously
• Team members are expected to help each other without micromanagement

Employee Growth and Progression

Most employees start in entry-level jobs, but there’s real potential to move up quickly. Supervisors and managers are often hired from inside the company, and performance is tracked through simple goals like order speed, shift attendance, and customer feedback.

• Entry-level workers can become Shift Supervisors within a year
• Delivery staff may shift into dispatch or store support
• Call center reps often move into team lead or QA roles
• Internal job boards list promotions and cross-location openings
• Training is offered on the job with checklists and daily coaching

Salary and Benefits

Pay varies by role, city, and experience level. Entry-level restaurant and delivery jobs usually start between $16 – $18 per hour. Call center and kitchen roles fall in the $17 – $20 range, while supervisors and managers can earn between $21 – $28 per hour.

• Drivers may earn extra income through tips or mileage compensation
• Employees typically receive staff discounts and uniforms
• Benefits for full-time roles include dental, medical, and paid vacation
• Most hourly staff are paid weekly
• Salary details are often included directly in job postings

Eligibility Criteria

Pizza Pizza Jobs are open to all kinds of applicants, but there are some basic expectations depending on the role. While some positions are great for students, part-time workers, or freshers, others require licenses, certifications, or experience. Whether you’re applying in Toronto, Mississauga, or for a remote customer service position, you’ll want to check a few key boxes before you start the process.

Age and Work Status

There are minimum age and legal work requirements across all locations.

• Most positions require applicants to be at least 16 years old
• Delivery roles typically require applicants to be 18 or older
• You must have the legal right to work in Canada with valid documentation

Education and Certifications

Education needs are low for most frontline positions, but some jobs ask for more.

• High school diploma is not required for most entry-level store roles
• Supervisors or office-based jobs may expect high school completion or some college
• Delivery drivers need a valid licence and may need insurance or registration documents

Experience Requirements

Many roles are beginner-friendly, but some require past work experience.

• Entry-level and student jobs do not require prior experience
• Manager roles usually ask for 1 to 2 years’ related leadership experience
• Office, IT, and call center jobs prefer applicants with customer-facing or admin backgrounds

Role-Specific Skills

Each job comes with different daily tasks, so basic skills vary depending on the role.

• Kitchen roles need fast hands, focus, and comfort in hot environments
• Delivery staff must be punctual and confident in navigating their area
• Call center jobs require patience, typing ability, and strong verbal communication

Language and Communication

Most locations expect clear communication with customers and teammates.

• Fluency in English is required for all positions
• French is a bonus for jobs in areas like Montreal or Ottawa
• Polite, clear speech is a must for phone-based or front-of-house roles

Physical and Availability Requirements

Some roles involve long hours on your feet or heavy lifting.

• Kitchen and delivery jobs require the ability to lift, bend, and move quickly
• Evening and weekend availability is expected for most store positions
• Call center and office roles may follow a rotating schedule or a hybrid model

Application Process

Pizza Pizza Jobs are simple to apply for, but knowing the process ahead of time can help you submit a stronger application. Whether you’re looking for part-time work in Scarborough, a full-time kitchen role in Mississauga, or a customer support position from home, applications are handled online through the company’s official website. You’ll find all the current job listings broken down by location, role, and department.

Before you apply, gather your documents, including a resume, any relevant certifications, and availability details. If you’re applying for a driving role, have your licence and insurance information ready. Most positions ask for availability during the evenings or weekends, so be clear about your preferred hours. Here’s how to go through the steps without missing anything.

Step 1: Visit the Official Careers Page

All job openings are posted online and sorted by location, category.

• Go to the Pizza Pizza Careers page
• You can also check direct postings on the Pizza Pizza Careers Search Page.
• Choose between in-store roles, delivery jobs, or corporate openings
• Read through job descriptions carefully for qualifications and expectations

Step 2: Create or Access Your Profile

You’ll need an account to apply for most positions through their portal.

• Click on the job you’re interested in and start the application
• If prompted, create a profile using your name, email, and basic contact info
• Upload your resume and complete the job-specific questionnaire
• Keep your login info saved if you want to apply for multiple roles

Step 3: Complete the Online Application

Each job form includes basic questions and options to upload documents.

• Fill out your availability, past experience, and shift preferences
• Upload any required documents, like your resume or driving licence
• Answer any customer service or situational questions included in the form
• Double-check your application before submitting

Step 4: Submit and Track Your Application

After you apply, you’ll receive confirmation by email or through your profile.

• Check your email regularly for updates or interview requests
• Store managers may call or text directly if hiring urgently
• Most hiring decisions are made within one to two weeks of applying

Step 5: Interview and Final Steps

If you’re shortlisted, you’ll be contacted for an interview either in person or by phone.

• Interviews are usually quick and focus on availability, attitude, and past experience
• Bring or prepare documents like your licence or work eligibility proof
• Successful applicants may start training the same week or within a few days

Summary

Pizza Pizza Jobs offer flexible work options, simple responsibilities, and the chance to be part of one of Canada’s most well-known quick-service brands. Whether you’re working in a Scarborough storefront, a Toronto call center, or delivering food across Mississauga, each role is part of a fast-moving team with clear routines and steady hours. From part-time entry-level shifts to leadership and support roles, the company gives employees a way to build practical skills and grow into new positions. It’s a good workplace for students, job starters, and anyone looking for structure without complexity.

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